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Key Information
· We only use your personal data for the purpose for which you provided it.
· We only share select data with external parties where it is necessary for us to do so to operate our business and provide our service (eg. passing tenancy information to service providers, credit checking agencies, utility companies and the local authority), or if we are required to do so by law. Otherwise we'll always ask for your consent.
 · You can always get in touch to ask us what personal data we hold and to correct and update your data if anything changes.

For an overview of your rights check out our Privacy Policy.

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Deposit Protection Scheme

Whether you’re a landlord or a tenant, knowing about deposit protection law and how it affects you is important. The requirement to protect a tenancy deposit taken for an assured shorthold tenancy in England and Wales was introduced on 6 April 2007, following its inclusion in the Housing Act 2004.

Initially, deposits needed protecting within 14 calendar days of receipt by the landlord. This was subsequently changed to 30 days on 6 April 2012 as a result of the Localism Bill 2011.

The legislation was introduced because the Government recognised many deposits were being unfairly withheld at the end of a tenancy. Introducing Tenancy Deposit Protection Legislation was identified as a way to raise standards in the lettings industry and ensure tenants are treated fairly at the end of the tenancy.

The legislation also introduced standards for the way deposit disputes are handled. All Tenancy Deposit Protection providers need to offer a free Alternative Dispute Resolution (ADR) service for occasions where tenants and landlords can’t agree on how much should be deducted from a deposit.